Healthcare CRM Market Is Anticipated To Grow Due To Increasing demand for structured data and automation in healthcare organization Till 2025: Grand View Research, Inc.
The global healthcare CRM market is
expected to reach USD 17.8 billion by 2025, growing at a CAGR of 9.1%,
according to a new report by Grand View Research, Inc. Use of CRM helps
healthcare organization to streamline their workflow and better manage patient
care. It also helps in reducing the cost and increase the efficiency.
Vitally impacting drivers for the
industry include rapidly growing percentage of aging population, rise in
chronic disease incidence and advancement of new technology. Demand for
operational efficiency in healthcare organization, adoption of home care/
virtual care and big data revolution is also contributing to the growth of the
market. According to the study by Deloitte, 62.0% of patients are comfortable
with online consultation with doctor.
Shift from volume to value based
care and rise of consumerism in healthcare organization is also expected to
contribute significantly to the growth of global healthcare CRM space.
U.S. Healthcare CRM market
revenue, by technology, 2014 - 2025 (USD Billion)
Browse full research report on
Healthcare CRM Market
Further key findings from
the report suggest:
- Based on
product, individual CRM is expected to witness lucrative growth during the
forecast period owing to consolidation of hospital and small healthcare
providers which would increase the focus on direct to patient marketing to
attract new patients. Combination of individual and referral CRM is
expected to be the leading segment during the forecast period.
- Based on
application, service outreach is expected to be the major segment during
the forecast period. Case management and coordinated care is expected to
show the highest growth owning to rise in demand for collaborative care.
- North America
and Europe is expected to be the major regions for the growth of this
industry. Emerging regions such as Asia Pacific and MEA are expected to
show lucrative growth during the forecast period owning to changing
healthcare system and demand for collaborative care.
- Few of the
players in this market are IBM, salesforce.com, Siemens Healthineers, SAP,
Accenture, Oracle, Microsoft, Amdocs Ltd., Anthelio Healthcare Solutions,
AllScripts Healthcare Solutions Inc., NetSuite, Cerner
- A common
trend observed is the rising partnerships among market players for
innovation by leveraging each other competencies. For instance, Salesforce
expanded its presence in IT through the launch of cloud, with
collaboration of major industry partner such as Centura Health, Philips,
Deloitte Digital and Accenture.
About Grand View Research, Inc:
Grand View Research, Inc. is a U.S. based market research and consulting
company, registered in the State of California and headquartered in San
Francisco. The company provides syndicated research reports, customized
research reports, and consulting services. To help clients make informed
business decisions, the company offers market intelligence studies ensuring
relevant and fact-based research across a range of industries including
technology, chemicals, materials, healthcare and energy.
For more information: http://www.grandviewresearch.com
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